Verified partners
Every salon and home-service professional on Zesify goes through a verification step before their profile goes live — confirming business details and identity before they can accept bookings on the platform.
For customers
- Only book through the Zesify app or website — never share payment details outside the platform
- Check a professional's verified badge and reviews before booking a home service
- For home services, a professional's estimated arrival and details are shared with you in advance
- Report any concerning behaviour immediately via Help Center
For home-service professionals
- Customer addresses and contact details are only shared once a booking is confirmed
- You can decline or reschedule a booking that feels unsafe, no explanation required
- Payments happen through Zesify — you're never expected to negotiate cash outside the app
Reporting a concern
If something happens during or around a booking that concerns you — as a customer or a partner — tell us. Reach out through Help Center and our team will look into it directly.
Zero tolerance
Harassment, discrimination, or unsafe conduct of any kind by either a customer or a partner is not tolerated on Zesify and can result in permanent removal from the platform.